Privacy Policy

Introduction

Welcome to Bella Strands ("we", "our", or "us"). At Bella Strands, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

We take your privacy very seriously. Please read this privacy policy carefully as it will help you understand what we do with the information that we collect.

Information We Collect

We collect personal information that you voluntarily provide to us when you book appointments, register for events, fill in contact forms, or otherwise communicate with us. The personal information we collect may include:

• Name, email address, phone number, and postal address
• Appointment and service history
• Payment information (processed securely through our payment providers)
• Hair type, preferences, and styling history
• Images of your hair (with your consent)
• Communications you send to us

We also automatically collect certain information when you visit our website, including:

• Device and usage information, such as your IP address, browser type, operating system
• Browsing actions and patterns, including the pages you visit and links you click
• Cookies and similar technologies as described in our Cookie Policy

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our services
• Develop new products, services, features, and functionality
• Communicate with you about appointments, promotions, events, and other news
• Process transactions and manage your account
• Prevent fraudulent transactions and monitor against theft
• Comply with legal obligations

Sharing Your Information

We may share your personal information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors who perform services for us or on our behalf.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we have about you
• The right to request that we correct or update any personal information we have about you
• The right to request that we delete any personal information we have about you
• The right to opt-out of marketing communications

If you would like to exercise these rights, please contact us using the contact information provided below.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it.

Security of Your Information

We use appropriate security measures designed to protect your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Bella Strands
123 Beauty Lane
Sydney NSW 2000
Australia
Email: [email protected]
Phone: (02) 9876 5432